Good questions. Clear answers.
What to expect from a managed Arveldon service.
What does the AI Voice Receptionist do?
It handles configured routine calls, answers from approved business information, captures enquiries and supports bookings where enabled.
Can I keep my existing telephone number?
Where supported by your carrier and forwarding configuration, selected calls can reach Arveldon from your existing number. A dedicated AI number may also be suitable.
Can the AI book appointments?
Supported availability and authorised booking rules can be configured and tested before activation. Integration and calendar support depend on the service setup.
Can it transfer a call to a person?
Configured conversations can be transferred or marked for human follow-up when the situation requires judgement.
Does Arveldon provide outbound contact lists?
No. The client supplies an authorised contact list, campaign purpose and approved instructions. Campaign eligibility is assessed before use.
Which languages are supported?
Language and country combinations are enabled and tested for each deployment. Ask Arveldon about the languages relevant to your business.
Can I see call activity?
Authorised customers can review configured activity, enquiries and appointments in their private customer workspace. Customer records are not stored in the public website CMS.
How does pricing work?
A quote reflects the service, market, configuration and usage basis. It may include setup, ongoing management, AI usage and approved additional work. There is no sales commission.
Is AI Business Assistant available now?
No. It is a future product concept. You can join the interest list for updates; there is no checkout or public price.
Does Arveldon replace my staff?
Arveldon handles defined routine communication tasks and can escalate conversations requiring human judgement. You supply accurate business information and the permissions for your use case; we configure and test the defined service.